​Free Shipping Policy

We offer free shipping to our US customers on orders over $75. Please note that this policy only applies to customers located in the United States.

Shipping Days and Time

We do not ship on weekdays, and we allow shipping to take five to seven business days. We use reliable shipping carriers, and we allow the carriers two days to provide updated tracking information.

 Insurance and Signature

Orders over $500 are insured, and a signature is required upon delivery to ensure the safety and security of your package.

 Shipping Times

Please note that shipping times may vary depending on product availability and how our pieces are made. We will keep you updated on any changes to your order status.

 International Shipping

We offer international shipping for all our items. However, please note that there may be taxes, custom duties, or import fees charged by the recipient's country. You are responsible for paying any import fees and the cost of returning the package to Lombardo Atelier if you refuse a shipment. The amount will be deducted from your merchandise refund.

Shipping in One Package

Orders will be shipped in one package, regardless of how many pieces you order. If you prefer separate boxes, please make a note.

 

We appreciate your business and hope that our shipping policy provides you with the information you need. If you have any questions, please do not hesitate to contact us.